Looking back at 2019 and ushering 2020

December 11, 2019

Looking back at Our Achievements for 2019

As 2019 draws to a close, we would like to look back at all the initiatives that Team Wellaholic has undertaken for our customers:

Opening our fourth outlet and HQ at Tai Seng
Opening our fifth outlet at Tg Pagar
Introducing Diamond Peel Microdermabrasion as part of our Elight Facial Collagen Boost treatment
Introducing Microneedling into our facial treatments
Introducing RF V-Lift into our facial treatments
Relaunching our treatments into WellaFacial, WellaSmooth, WellaShape and TeethWhite categories
Extending the Lifetime Maintain Mode for hair removal (SHR)
Introducing the Lifetime Maintain Mode for our body slimming (WellaFreeze and WellaSculpt)
Initiating our Members Cashback program with our Digital Membership Card
Introducing our 0% interest-free instalment payment plan
Launching our smartphone App for Online bookings
Upgrading our in-store payment terminals for all credit card payments
Partnering JW Plastic Surgery (South Korea)
Partnering Glower the hair trichologist
Partnering 99SME at the Launch Event at Bedok Mall
Winning 2 awards at the SME100 Fastest Moving Companies Singapore
Winning the Best SHR Salon and Best Fat Freeze by Beauty Insider Spa & Beauty Awards
Winning the Best SHR Treatment award by Daily Vanity Spa & Hair Awards
Winning 2 prestigious Certificate of Excellence from Tripadvisor

A big Thank you to our customers & Supporters

</div> </div> </div> <div class="paragraph">Our journey would not have been possible without the support from our loyal customers and supporters. We have created a video montage of all the supporters who have taken time to work with us, as a representation of all the customers that have walked through Wellaholic’s doors. We also take this opportunity to thank Team Wellaholic for working tirelessly behind the scene to make the <a href="https://wellaholic.com/blog/alvin-experience-wellaholic/">customer journey</a> a fabulous one!</div> <h2 class="wsite-content-title"><font size="5">2020 – What Lies Ahead?</font></h2> <div class="paragraph">Ushering in 2020 would be the opening of our <a href="/blog/wellaholic-jurong-east-first-impressions" target="_blank" rel="noopener noreferrer">Jurong East</a> outlet, our first heartland outlet in the West of Singapore. We will continue to strengthen the skills and knowledge of our staff and to maintain, if not better, our customer service efforts to ensure the following:</p> <ul> <li>Availability of capacity and slots for customers to make bookings</li> <li>Availability 24/7 through phone hotline and online chat to help our customers in any way</li> <li>Total safety and efficacy in treatment procedure and processes</li> <li>Exceptional customer service in the full customer journey</li> </ul> <p>Here’s wishing all a fantastic 2020!!</p></div> </div> <p>

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