Rainy Day Warranty

Wellaholic Rainy Day Warranty – For Added Peace of Mind

TL:DR Summary

  • Cease of Operations Cover: Full refund for unused package credits if Wellaholic ceases operations.
  • Pregnancy Cover: Indefinite package freeze upon pregnancy discovery, no deadline for resumption.
  • Hospitalisation Cover: Package freeze during hospitalization, no time limit for reactivation.
  • Travel Cover: Indefinite package freeze for both leisure and business travel.
  • Transfer Cover: One-time package transfer to a friend, no questions asked.
  • Accidental Injury Cover: Up to S$30,000 insurance for accidental injuries during treatment.

Rainy Day Warranty

Disruptions do happen. Accidents do happen. Let Wellaholic provide you that peace of mind with our Rainy Day Warranty, which covers you for a range of unexpected situations with just a 5% top up.

Rainy Day Warranty Benefits

  • Cease of Operations Cover: Get a full refund (of remaining package credits) if Wellaholic ceases operations as a result of any circumstances.
  • Pregnancy Cover: Freeze your treatment package indefinitely if you discover that you are pregnant.
  • Hospitalisation Cover: Freeze your treatment package indefinitely if you are hospitalised (for any conditions).
  • Travel Cover: Freeze your treatment package indefinitely if you need to travel (for leisure or for business).
  • Transfer Cover: Make a one-time transfer of your package (remaining credits) to another friend (no questions asked).
  • Plan Swop Cover: Make a switch to another service package (using remaining credits with top-up) (no questions asked).
  • Accidental Injury Cover: Be insured up to S$30,000 in the event of accidental injury during treatment.
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Please note that you are entitled to make only one claim regardless of the condition. The RDW will be voided upon your claim.

Cease of Operations Cover

Wellaholic suddenly announces that it will be ceasing operations for all its outlets in Singapore.

  • Customer has an existing package with Wellaholic worth $5000. 
  • She has utilised 10% of the package (i.e. $500).
  • Wellaholic refunds to the customer the remaining 90% (i.e. $4500).  
As Wellaholic will be starting preparations for renovation in several of our new outlets, we will also be closing some of our existing outlets

Pregnancy Cover

Customer realises that she is pregnant while mid-way through her time-based service package:

  • Customer retrieves from gynecologist a proof of pregnancy and shows it to Wellaholic.
  • Wellaholic freezes customer’s existing package indefinitely (with no stipulated deadline).
  • When customer is ready to resume the package, she notifies Wellaholic.
Wellaholic will be upgrading and updating our equipment as part of our vision to help customers see results with treatments that work

Hospitalisation Cover

Customer is admitted to the hospital mid-way through his time-based service package:

  • Customer retrieves from the hospital a proof of hospital admission and shows it to Wellaholic.
  • Wellaholic freezes customer’s existing package indefinitely (with no stipulated deadline).
  • When customer is ready to resume the package, he notifies Wellaholic.

Travel Cover

Customer needs to make a trip out of Singapore mid-way through her time-based service package:

  • Customer retrieves her flight itinerary (paid) and shows it to Wellaholic.
  • The Rainy Day Warranty covers both leisure and business trips. 
  • Wellaholic freezes customer’s existing package indefinitely (with no stipulated deadline).
  • When customer is ready to resume the package, she notifies Wellaholic.
Wellaholic will be upgrading and updating our equipment as part of our vision to help customers see results with treatments that work

Transfer Cover

Customer needs to leave Singapore indefinitely and is unable to utilise the remaining service plan with Wellaholic. 

  • Customer retrieves her flight itinerary (paid) and shows it to Wellaholic.
  • Customer updates Wellaholic with the transferee’s details (Full Name, Email and Mobile Number)
  • Wellaholic transfers the customer’s existing package (remaining credits) to the transferee. 

Plan Swop Cover

Customer realises that her existing service plan treatment is not ideal and would like to swop it for another service type. 

  • Customer notifies Wellaholic on Plan Swop. 
  • Customer uses the remaining package credits to choose another preferred service type and plan.
  • Customer tops up the difference in amount (if any).
  • Customer starts treatment based on the new service plan. 

Accidental Injury Cover

Customer is accidentally injured by Wellaholic staff during treatment. 

  • Customer takes photos of the injury and updates Wellaholic of her injury.
  • Wellaholic notifies the insurer on customer’s injury.
  • Insurer appoints an independent investigator to ascertain the cause and extent of injury. 
  • Insurer reimburses customer (up to S$30,000). 

How Do I Sign Up for Rainy Day Warranty

Disruptions do happen all the time. Hence, have that peace of mind by topping up 5% for Wellaholic’s Rainy Day Warranty. During your plan selection and purchase at your preferred Wellaholic outlet, you are opted-in for the Rainy Day Warranty. You can also choose to opt out and forego the benefits associated with Rainy Day Warranty if you wish. This is a special wide-ranging coverage for many unforeseen conditions, so we encourage you to make full use of it.

With over 8 years of experience in the aesthetics industry, I am passionate about enhancing beauty and wellness through innovative, science-based approaches. As the Aesthetic Director at Wellaholic, I am committed to delivering exceptional services that are tailored to each client's unique needs. My expertise spans across advanced skincare treatments, body sculpting, hair removal services, and nutritional supplements, all aimed at helping clients achieve their personal best.

Serene Chiam, Aesthetic Director

Serene Chiam, the Aesthetic Director at Wellaholic, an acclaimed Aesthetic Chain in Singapore, brings over a decade of expertise in the aesthetics industry. With a Bachelor of Health Science (Aesthetics) and CIDESCO certifications, she expertly combines scientific knowledge with practical skills. Serene is known for her personalized approach to beauty, ensuring each Wellaholic client’s journey is unique and transformative. Her significant contributions have been pivotal in establishing Wellaholic’s reputation for excellence in aesthetic wellness.

Wellaholic – Our Vision and Brand Promise

Uncover the Wellaholic vision and brand promise - Your key to transformative experiences! Explore our commitment to excellence and discover why we're trusted by thousands. Embrace a brand that delivers on its promises today!

Wellaholic Vision and Brand Promise

At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.

Wellaholic – Our Value Proposition

1. Affordable Prices. Always

By locating Wellaholic’s outlets close to MRT stations within the city but not at a posh shopping centres which requires us to pay exorbitant rents, Wellaholic is able to pass our savings back to our customers.
Wellaholic conducts periodic surveys to benchmark against our competitors to keep our prices competitive and affordable for our customers.
  • Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
  • Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
  • Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.

2. Highly Trained Staff

Wellaholic’s friendly staff are skilled and experienced.
CIDESCO, Beauty Therapy & Salon Management, WSQ for Facial Treatments, etc.
At Wellaholic, all new staff must undergo an intensive training routine before they can treat customers.
Wellaholic holds regular training audits to ensure a high consistency of treatments, for both Asian skin and Caucasian skin types.
  • Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
  • Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
  • Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.

3. Easy Online Booking

Never need to wait in line at Wellaholic.
With Wellaholic’s incredible booking system, you can easily choose and book the slot that you prefer, 24/7.
Select your preferred outlet and consultant, as well as your preferred service, at the click of a few buttons.
  • Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
  • No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
  • Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.

4. Multiple Convenience Locations

Wellaholic’s outlets are located within 5 minutes by foot from the various MRT lines.
Wellaholic ensures that our outlets serve multiple train lines to make it easy for our customers to get to us.
Wellaholic will continue to expand to ensure high availability of capacity for our customers’ needs.
  • Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
  • Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
  • Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.

5. We are Open Everyday

Wellaholic understands that our customers sometimes need to have their treatments done only after work.
Wellaholic also recognises that some of our customers are only free during weekends. With this in mind, Wellaholic aims to be open almost everyday.
  • Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
  • After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
  • Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.

Reason 1: Wellaholic’s Unlimited Plans Save You Money

  • Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
  • Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
  • Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.
Wellaholic Awards over the Years

Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews

  • Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
  • Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
  • Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.
Why it is easy to book an appointment at Wellaholic

Reason 3: It’s Easy to Book an Appointment at Wellaholic

  • Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
  • No Queues. Book appointments in advance to avoid long wait times.
  • Easy Online Booking. Customers can conveniently book and reschedule appointments online.
  • No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.

Wellaholic Rainy Day Warranty – For Added Peace of Mind

Discover expert insights on beauty, hair removal, facials, regrowth, teeth whitening, and more at Wellaholic - Singapore's top aesthetic chain.