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Book now and pay later at Wellaholic. Just click on this link to book your appointment, and then decide on your package after the free consultation.

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Main Hotline: 8181 1814
Upper Changi: 9239 5823
Farrer Road: 8499 8984
Tg Pagar: 8499 8984
Jurong East: 8499 4980
Lavender: 6816 8038
Kovan: 9058 5640
Orchard: 8869 5640
Somerset: 8856 1338
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At Wellaholic, Our Customers are our Friends

At Wellaholic, Our Customers are our Friends

At Wellaholic, we listen to our customers, and many long-time customers have turned into friends that we know by name and person.

Just the week ago, a customer gave feedback about the increasing disparity of treatment procedure and steps. Our customer service took note of this, and within the day, our management reached out personally to her to find out what could be improved.

We shared with her that indeed the treatment procedure could be tightened. In fact, the team is already undergoing re-training to not only to further re-align but better the treatment process. For example, the Brazilian and Boyzilian treatments are further adjusted to improve the customer’s comfort and well-being. The procedure would also be lengthened to improve the effectiveness of SHR hair removal. The customer was happy with our response, and was ready to work with us to improve this together.

We recognise that our customers come to Wellaholic because they expect quality treatments that work, and exceptional customer service. We do our best via the “Kaizen” method to improve and tighten our processes. If there are areas that can be improved, please do not hesitate to reach back to us. If you provide feedback, we understand that you only want to help improve Wellaholic, and you are making the effort to do so.

Once again, to all our customers, thank you for your support, and thank you for being a friend.

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