Why Choose Wellaholic for Beauty Treatments in Singapore
Wellaholic
Wellaholic News & Updates
18,000+
Singapore Customers
Over 2,000
Verified Customer Reviews
8
Outlets Island-wide
2016
Established Year
Our Core Commitments
TL:DR Summary
- Scientifically-Proven Treatments: Wellaholic’s services are backed by extensive research and case studies.
- Transparent Pricing: Clear, inclusive pricing with no hidden charges or hard-selling.
- Flexible Booking: High availability of slots and easy online/offline booking options.
- Customer Satisfaction: Wellaholic is highly rated with over 2000 positive reviews.
- Award-Winning Excellence: Over 40 industry awards recognizing Wellaholic’s outstanding services.
- Lifetime Customer Care: Offers lifetime maintain mode for various treatments, ensuring long-term support.
What factors does Wellaholic’s expert team attribute to its high customer loyalty and repeat-customer rate?
Wellaholic’s expert team attributes customer loyalty to a combination of transparent, GST-inclusive pricing, flexible booking, four MRT-accessible outlets, and a track record of industry recognition spanning several years. More than half of Wellaholic’s customers are repeat customers, a pattern the expert team credits to consistency across pricing, access, and service quality.
Introduction:
Choosing where to go for hair removal, facials, or body treatments in Singapore usually comes down to a handful of practical questions: is the pricing honest, is the location convenient, and will the treatment actually be worth the time. Wellaholic’s expert team hears these questions from customers regularly, and this guide answers them directly rather than in vague marketing language.
In this guide, Wellaholic’s expert team walks through ten specific reasons customers choose Wellaholic, covering pricing transparency, treatment research, booking convenience, and the award recognition Wellaholic has received over the years.
1. Treatments Backed by Ongoing Research
Wellaholic’s expert team keeps treatment protocols aligned with current research on hair removal, body contouring, and skin rejuvenation, rather than relying on trend alone. This shapes decisions such as which SHR wavelength combinations to use and how body contouring protocols are structured.
Explore Our Research Areas
- Technology Facials Research: Discover the science behind our advanced facial treatments.
- Hair Loss Research: Learn about the research backing our hair loss solutions.
- Hair Removal Research: Understand the proven methods behind our hair removal services.
- Fat Reduction Research: Dive into the science of our fat reduction treatments.
- Teeth Whitening Research: Find out how our teeth whitening procedures are supported by research.
2. Transparent, GST-Inclusive Pricing
All prices at Wellaholic are quoted once, include 9% GST, and don’t carry hidden surcharges. Customers can review pricing directly before booking, and volume discounts apply consistently across sessions rather than through negotiation.
At Wellaholic, we believe in offering transparent pricing so that our customers know how much we are charging before making an appointment. All prices are nett and inclusive of GST with no hidden charges.
3. No Hard-Selling, Free Consultations
Wellaholic offers free consultations before any payment is made, and Wellaholic’s expert team does not use high-pressure sales tactics to push additional packages. Customers can ask questions, understand a treatment’s mechanism, and decide without time pressure.
4. Flexible Hours, Open Almost Every Day
All four Wellaholic outlets operate 11am to 10pm on weekdays and 11am to 8pm on weekends and public holidays, with outlets open almost every day of the year. This range accommodates before-work, lunch-hour, and after-work bookings across different schedules.
- Online via Book Now link: Click the “Book Now” link on our website to secure your spot.
- Online via Live Chat: Live Chat with us online and we’ll help you schedule your treatment.
- Offline via direct line to outlet: Call your preferred outlet directly to book your appointment.
- Offline via hotline: Reach out to us at +65 8181 1814 for booking assistance.
5. Multiple Booking Channels, Including a Dedicated Hotline
Customers can book online, via live chat, by calling their preferred outlet directly, or by reaching Wellaholic’s hotline at +65 8181 1814. Having several channels means a booking method that fits how someone already prefers to communicate.
6. Four MRT-Accessible Outlets
Wellaholic operates four outlets, Somerset, Tanjong Pagar, Kovan, and Upper Changi, each positioned for MRT accessibility rather than embedded in high-rent shopping centre locations. This keeps outlets reachable across different parts of Singapore without requiring a special trip.
See Over 2000 Positive Reviews of Wellaholic (Customer Verifiable)
7. Award Recognition, Past and Present
Wellaholic’s expert team has built a track record of industry recognition over multiple years. In 2019, Wellaholic Pte Ltd was named an SME100 award recipient, as confirmed by The Business Times. SME500 recognised Wellaholic as a Best Company across 2020, 2021, and 2023, and the Travel & Hospitality Awards named Wellaholic Boutique Spa of the Year in 2020. Wellaholic has also received a TripAdvisor Certificate of Excellence each year from 2019 to 2023, alongside treatment-specific wins from Beauty Insider and Daily Vanity across several categories over the years.
Most recently, in 2026, Wellaholic won 7 awards across Beauty Insider and Daily Vanity, recognising WellaSmooth 3X, Gold RF Microneedling, WellaFreeze 360, SHR Hair Removal, and HairGrow 3X.
Travel & Hospitality Awards (THA) Criteria
Wellaholic is honored to win the Boutique Spa of the Year 2020 (Singapore) by the global Travel & Hospitality Awards (THA). THA is an independent global awarding body for travel and hospitality awards, and winners are judged based on the following criteria:
- Service & Hospitality: Personalized, tailored service and excellent customer service encourage clients to return.
- Experience: Creating a memorable experience for clients.
- Treatments: Offering a range of treatments to cater to clients’ diverse needs.
- Design & Style: A comfortable, cozy, and stylish atmosphere enhances the client’s relaxation experience.
- Rating & Reviews Online: Online feedback is crucial, as clients’ opinions can make or break a business.
8. A Trained, Consistent Team
Wellaholic’s expert team completes structured training before working with customers, and Wellaholic holds regular training reviews to maintain consistency across different skin types. This is designed to reduce variation in treatment quality between visits and between outlets.
9. Verified Reviews and a High Repeat-Customer Rate
Wellaholic has received over 2,000 verified customer reviews across Google, Facebook, and TripAdvisor, all independently checkable platforms. More than 50% of Wellaholic’s customers are repeat customers, a pattern the expert team attributes to consistent pricing and service quality across visits.
10. Membership Cashback, Referral Rewards, and Lifetime Maintain Mode
Wellaholic’s membership programme rewards customers with cashback on qualifying spend, with no membership fee required. Deluxe Members receive 5% cashback in bonus credits for every $100 spent after a single $600 transaction, while Premium Members receive 20% cashback in bonus credits per $100 spent, plus a 20% referral bonus on a friend’s first purchase, after a single $2,200 transaction. Both tiers also unlock Lifetime Maintain Mode, which offers a reduced, fixed maintenance price for that specific treatment once a customer completes a full 12-session course on a qualifying treatment.
- Never becoming complacent with our service standards and quality
- Actively listening to our customers’ feedback and suggestions
- Continuously adapting and improving based on your input
Our unwavering dedication to these principles is what has earned us our customers’ trust over the years. We’re always here for you, doing our best to serve your needs.
Getting Started with Wellaholic
For customers deciding whether Wellaholic fits their needs, the most direct next step is a free consultation, where Wellaholic’s expert team can walk through treatment options, current pricing, and a realistic plan based on individual goals. This isn’t restricted to a single service, since consultations cover the full range of hair removal, facial, and body treatments offered across all four outlets.
Customers can book online at book.wellaholic.com, call the hotline at +65 8181 1814, or contact their preferred outlet directly:
Outlet Phone
- Somerset +65 8963 1838
- Tanjong Pagar +65 8499 8984
- Kovan +65 8963 8060
- Upper +65 Changi 9239 5823
No pricing table is included in this section since the guide spans multiple services rather than one; customers can review treatment-specific pricing during a consultation or on the relevant service page.
Customer Testimonial: SHR Hair Removal
Christy, a Wellaholic customer at our Somerset outlet, shares her experience with SHR hair removal. Having tried several hair removal providers in Singapore, she notes that Wellaholic is the only one where she has seen consistent, visible results across sessions. The service at Somerset stood out for being thorough and attentive, making her feel genuinely well looked after from the moment she arrived. Christy leaves every visit impressed enough to share her experience — and her latest session at Somerset was no exception. She recommends Wellaholic without hesitation for anyone considering long-term hair reduction.
Read Actual Review by Customer
“Every time I leave a Wellaholic outlet, I find myself having to give good reviews! First time at Somerset outlet and I’m so pleased with the service. I’ve tried a few hair removal places and Wellaholic is the only hair removal place I’ve seen so much results from. Their service is always so good too — so thorough, detailed and friendly!” (Source: Google Review)
Conclusion
Wellaholic’s expert team attributes customer trust to a combination of factors working together: honest pricing, no-pressure consultations, flexible scheduling, and a track record of industry recognition spanning both recent and earlier years. Across Somerset, Tanjong Pagar, Kovan, and Upper Changi, the goal is the same consistent standard of service regardless of which outlet a customer visits.
Key Takeaways
- Pricing at Wellaholic is quoted once, GST-inclusive, with no hidden surcharges added later.
- Free consultations are available before any payment, with no high-pressure sales tactics used.
- All four outlets operate the same weekday and weekend hours, open almost every day of the year.
- Wellaholic’s award history spans SME100 (2019), SME500, THA, and TripAdvisor recognition, alongside 7 wins across Beauty Insider and Daily Vanity in 2026.
- More than half of Wellaholic’s customers are repeat customers, and the membership programme offers percentage-based cashback and referral rewards on qualifying spend.
Frequently Asked Questions (FAQ)
Does Wellaholic charge any hidden fees on top of the quoted price?
No. All prices quoted by Wellaholic include 9% GST and are stated once, without additional surcharges added at checkout. Customers can review pricing before booking rather than encountering surprises during the appointment.
🔵 Prices are GST-inclusive and quoted once
🔵 No surcharges added after the initial quote
🔵 Pricing is reviewable online before booking
🔵 Volume discounts apply consistently across sessions
🔵 Credit card payments carry a separate, disclosed surcharge
🔵 Wellaholic’s expert team can clarify pricing during consultation
How does Wellaholic keep consultations free of sales pressure?
Consultations are offered before any payment is required, and Wellaholic’s expert team is trained to answer questions rather than push additional packages. Customers can decide to book, wait, or decline entirely without follow-up pressure.
🔵 Consultations are free and precede any payment
🔵 No mandatory upsell during the consultation
🔵 Customers can ask about treatment mechanisms directly
🔵 Decisions are made without a required timeline
🔵 This applies across all four outlets consistently
🔵 Follow-up contact respects the customer’s stated preference
Which Wellaholic outlets are most convenient for someone working in the CBD?
Wellaholic’s Tanjong Pagar outlet is positioned for CBD accessibility and lunch-hour bookings. Somerset, being the flagship outlet near Orchard, is also a common choice for those working or based in the central area.
🔵 Tanjong Pagar: CBD, lunch-hour friendly
🔵 Somerset: flagship outlet, Orchard area
🔵 Kovan: heartland outlet, open until 10pm
🔵 Upper Changi: located inside the MRT station
🔵 All four outlets share the same operating hours
🔵 Outlet choice usually comes down to commute convenience
How does Wellaholic’s membership cashback programme actually work?
Membership has no fee. Deluxe Members earn 5% cashback in bonus credits for every $100 spent after a single $600 transaction, while Premium Members earn 20% cashback per $100 spent, plus a 20% referral bonus when a friend makes their first purchase, after a single $2,200 transaction.
🔵 No membership fee required
🔵 Deluxe tier: 5% cashback after a $600 transaction
🔵 Premium tier: 20% cashback after a $2,200 transaction
🔵 Premium tier also includes a 20% referral bonus
🔵 Both tiers unlock access to Lifetime Maintain Mode
🔵 Wellaholic’s expert team can confirm current tier terms
What happens after completing a full 12-session treatment course?
Customers who complete 12 sessions of a qualifying treatment become eligible for Lifetime Maintain Mode, which offers a reduced, fixed maintenance price for that specific treatment going forward. This applies only to the treatments listed under Lifetime Maintain Mode in the current pricing guide.
🔵 Available after completing 12 sessions of a qualifying treatment
🔵 Offers a fixed, reduced maintenance price, not a percentage discount
🔵 Applies only to specific listed treatments
🔵 Designed to support ongoing upkeep after a full course
🔵 Wellaholic’s expert team can confirm eligibility per treatment
🔵 Pricing details are available in the current Master Pricing Guide
How can someone verify Wellaholic’s customer reviews and repeat-customer rate are genuine?
Wellaholic’s reviews are published on Google, Facebook, and TripAdvisor, all independently checkable platforms rather than site-hosted testimonials alone. Wellaholic has received over 2,000 verified customer reviews, and more than 50% of Wellaholic’s customers return for repeat visits.
🔵 Reviews are hosted on independent, checkable platforms
🔵 Over 2,000 verified customer reviews to date
🔵 More than 50% of customers are repeat customers
🔵 Reviews reflect direct customer experiences, not curated quotes
🔵 Platforms include Google, Facebook, and TripAdvisor
🔵 Wellaholic’s expert team does not filter or remove reviews
About Wellaholic’s Expert Team
Wellaholic’s treatments are designed and overseen by our founding team, whose qualifications include a CIDESCO Diploma in Aesthetics and a Level 3 Certification in Beauty Therapy & Salon Management from Brentwood College UK. With hands-on experience across IPL, SHR hair removal, and a wide range of aesthetic treatments, our founders bring both academic grounding and practical expertise to every service protocol at Wellaholic.
Our Aesthetic Director holds a CIDESCO certificate in skin care and a Bachelor of Health Science (Aesthetics) from Torrens University of Australia, with over a decade of industry experience spanning Singapore and Australia. Her background includes a senior role at a leading laser aesthetics group, giving her deep insight into safe and effective treatment delivery across diverse skin types.
Together, Wellaholic’s expert team has served over 18,000 customers across four outlets in Singapore — Somerset, Tanjong Pagar, Kovan, and Upper Changi — and has been recognised at the Beauty Insider and Daily Vanity Awards.
Contact us at supportwellaholic.com
Wellaholic – Our Vision and Brand Promise
Wellaholic Vision and Brand Promise
At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.
Wellaholic – Our Value Proposition
1. Affordable Prices. Always
- ⭐ Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
- ⭐ Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
- ⭐ Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.
2. Highly Trained Staff
- ⭐ Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
- ⭐ Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
- ⭐ Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.
3. Easy Online Booking
- ⭐ Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
- ⭐ No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
- ⭐ Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.
4. Multiple Convenience Locations
- ⭐ Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
- ⭐ Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
- ⭐ Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.
5. We are Open Everyday
- ⭐ Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
- ⭐ After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
- ⭐ Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.
Reason 1: Wellaholic’s Unlimited Plans Save You Money
- ✅ Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
- ✅ Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
- ✅ Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.
Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews
- ✅ Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
- ✅ Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
- ✅ Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.
Reason 3: It’s Easy to Book an Appointment at Wellaholic
- ✅ Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
- ✅ No Queues. Book appointments in advance to avoid long wait times.
- ✅ Easy Online Booking. Customers can conveniently book and reschedule appointments online.
- ✅ No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.
