Why Wellaholic

Why Wellaholic? Here’s 10 Compelling Reasons

Table of Contents

TL:DR Summary

  1. Scientifically-Proven Treatments: Wellaholic’s services are backed by extensive research and case studies.
  2. Transparent Pricing: Clear, inclusive pricing with no hidden charges or hard-selling.
  3. Flexible Booking: High availability of slots and easy online/offline booking options.
  4. Customer Satisfaction: Wellaholic is highly rated with over 2000 positive reviews.
  5. Award-Winning Excellence: Over 40 industry awards recognizing Wellaholic’s outstanding services.
  6. Lifetime Customer Care: Offers lifetime maintain mode for various treatments, ensuring long-term support.
People often ask me, "Why choose Wellaholic?" I've thought about this a lot. In my experience, there are several key reasons that make Wellaholic stand out.


In my journey in the aesthetics industry (for over a decade), I’ve seen many trends and treatments. People often ask me, “Why choose Wellaholic?” I’ve thought about this a lot. In my experience, there are several key reasons that make Wellaholic stand out.

First, it’s about the quality of service. At Wellaholic, the focus is always on the customer. This means listening to their needs and providing tailored advice. Second, there’s the range of treatments. From skincare to body sculpting, Wellaholic offers a wide variety. This variety means there’s something for everyone.

In the article that follows, I’ll go into more detail about these reasons and others. I’ll share insights from my experience and what I’ve learned from customers and experts. This will give you a clear picture of why Wellaholic is a top choice for many.

Remember, choosing the right aesthetic provider is crucial. It’s not just about the treatment. It’s about trust, quality, and a commitment to your well-being.

1. Scientifically-Proven Treatments

At Wellaholic, we're proud to say that all our treatments have a strong foundation in scientific research and case studies

Scientifically-Backed Treatments at Wellaholic

At Wellaholic, we take pride in offering treatments based on science. Every treatment we provide is rooted in solid research and case studies. We make sure to test and train thoroughly before we introduce any new service. This way, our treatments align with successful models from various studies.

Our website even has a section with research reports. These reports show how effective and efficient our treatments are. We always stay current with the latest findings in research. This helps us improve our treatments over time.

Explore Our Research Areas

We understand that choosing the right treatment can be daunting, so we never pressure our customers into purchasing any packages. In fact, we invite you to schedule a free consultation before making any payment.

2. Transparent pricing & No Hard-selling

Transparent Pricing at Wellaholic

At Wellaholic, we believe in clear pricing. We make sure our customers know the cost before they book. All our prices include GST and have no hidden fees. You can see our full price list on the Wellaholic website.

We also focus on great service without pressure. Picking the right treatment can be hard. So, we offer free consultations with no need to buy anything. This helps you feel sure about your choice. If you need time to think after the consultation, that’s okay. You can decide later. We want you to be happy with your decision, with no pressure.

At Wellaholic, we believe in offering transparent pricing so that our customers know how much we are charging before making an appointment. All prices are nett and inclusive of GST with no hidden charges.

At Wellaholic, we harness the power of technology to develop a real-time booking system that lets us monitor and evaluate customer booking rates. This innovative approach enables us to scale our operations and outlets to meet the needs of our growing clientele.

3. High Availability of Slots for booking

Wellaholic’s Real-Time Booking System

At Wellaholic, we use advanced technology for our booking system. This system helps us see and understand our customer booking rates in real time. With this, we can grow our services and locations to match our clients’ needs.

We also focus on making more slots available during busy times. We look at when we get the most bookings and plan for these peak times. This way, our customers can book their preferred times. This includes weekends and other busy periods. You can always find a slot that suits you.

4. Easy Online & Offline Bookings

Effortless Booking with Wellaholic. At Wellaholic, we offer various methods to make booking treatments a breeze for our customers:

  • Online via Book Now link: Click the “Book Now” link on our website to secure your spot.
  • Online via Live Chat: Live Chat with us online and we’ll help you schedule your treatment.
  • Offline via direct line to outlet: Call your preferred outlet directly to book your appointment.
  • Offline via hotline: Reach out to us at +65 8181 1814 for booking assistance.
At Wellaholic, we prioritize our customers' needs by offering round-the-clock support. Our hotline (+65 8181 1814) and Live Chat are available 24/7 to ensure all customer inquiries, concerns, and feedback are addressed promptly

5. We always Available for you

24/7 Customer Support at Wellaholic

In my role at Wellaholic, I always put our customers first. We offer 24/7 support. You can call our hotline (+65 8181 1814) or use our Live Chat at any time. We make sure to address all questions, concerns, and feedback fast.

Our focus on quick and clear communication boosts customer happiness. This commitment helps us find and fix any big issues. We aim to always get better and give our clients the best experience.

Wellaholic's advantage is that it has received more than 40 awards and over 2000 positive customer reviews on Google and TripAdvisor

6. We are Well-Reviewed

Wellaholic: A Leader in the Beauty and Wellness Industry

Wellaholic stands out in the beauty and wellness sector. We use advanced tech and have a team of dedicated consultants. Our passion for excellence makes us leaders.

We offer services for every need. This includes hair removal, body contouring, and facial treatments. We focus on each client’s unique needs and goals.

Wellaholic has over 70 awards for our treatments. These include hair removal, slimming, facial, and hair regrowth. This shows our dedication to top services.

Our clients leave more than 2000 positive reviews. They share their experiences on Google Review, Facebook Review, and TripAdvisor Review. These reviews are always current. They show how our customers feel about Wellaholic.

See Over 2000 Positive Reviews of Wellaholic (Customer Verifiable)

7. We have Won Numerous Awards

Wellaholic has earned numerous prestigious awards, showcasing our dedication to excellence in the beauty and wellness industry:

Wellaholic has earned numerous prestigious awards, showcasing our dedication to excellence in the beauty and wellness industry
  • SME100 Fast Moving Companies 2019 Awards:
    • Best Startup 2019
    • Fast Moving Companies 2019
  • SME500 Best Company Award
    • Best Company 2020
    • Best Company 2021
    • Best Company 2023
  • Hair Removal Awards:
    • Best Hair Removal Services for SHR by Beauty Insider Spa & Salon Awards 2019 to 2023
    • Best SHR Salon for Hair Removal by Daily Vanity Spa & Hair Awards 2019 to 2023
    • Best IPL/SHR Treatment for SHR by Daily Vanity Spa & Hair Awards 2018
  • Additional Accolades:
    • Boutique Spa of the Year 2020 by Travel & Hospitality Awards
    • Certificate of Excellence 2019 to 2023 by TripAdvisor
    • Best Body Firming & Sculpting for WellaFreeze by Beauty Insider Spa & Salon Awards 2019 to 2022
    • Best Microneedling Facial by Beauty Insider Spa and Beauty Awards 2020 to 2023
    • Best Rejuvenating Facial for Elight by Beauty Insider Spa & Salon Awards 2018

Travel & Hospitality Awards (THA) Criteria

Wellaholic is honored to win the Boutique Spa of the Year 2020 (Singapore) by the global Travel & Hospitality Awards (THA). THA is an independent global awarding body for travel and hospitality awards, and winners are judged based on the following criteria:

  • Service & Hospitality: Personalized, tailored service and excellent customer service encourage clients to return.
  • Experience: Creating a memorable experience for clients.
  • Treatments: Offering a range of treatments to cater to clients’ diverse needs.
  • Design & Style: A comfortable, cozy, and stylish atmosphere enhances the client’s relaxation experience.
  • Rating & Reviews Online: Online feedback is crucial, as clients’ opinions can make or break a business.
Lifetime Maintain Mode

8. We Take Care of our Customers for Life

Wellaholic’s Lifetime Care Commitment

At Wellaholic, our approach goes beyond just selling plans and packages. We believe in offering lifelong support to our customers. That’s why we have a unique Lifetime Maintain Mode. This applies to our SHR Hair Removal and Body Slimming Plans. It’s our way of staying committed to customers who have completed 12 sessions of SHR hair removal, slimming, teeth whitening, and hair loss treatments with us. Once you meet our criteria, you can enjoy our treatments at heavily discounted prices. And the best part? This offer lasts for a lifetime.

Wellaholic's Membership Program rewards our loyal customers with extra value through fantastic cashback and special offers. There's no membership fee – just enjoy the perks by meeting the spending requirements!

9. Up to 30% Member Cashback

Wellaholic Membership Program Benefits

Wellaholic’s Membership Program rewards our loyal customers with extra value through fantastic cashback and special offers. There’s no membership fee – just enjoy the perks by meeting the spending requirements!

  • Deluxe Member: Spend $600 in a single transaction and receive 5% cashback bonus credits for every $100 spent, as well as access to the Lifetime Maintain Mode.
  • Premium Member: By spending $2200 in a single transaction, you’ll get an impressive 20% cashback bonus credits for every $100 spent, plus 20% referral bonus credits for your friends’ first service purchase, and access to the Lifetime Maintain Mode.

10. We Truly Try Our Best

Our Commitment to You

At Wellaholic, we place the utmost importance on customer engagement, service excellence, and innovation. We’re constantly striving to do our best in every aspect of our business. This means:

  • Never becoming complacent with our service standards and quality
  • Actively listening to our customers’ feedback and suggestions
  • Continuously adapting and improving based on your input

Our unwavering dedication to these principles is what has earned us our customers’ trust over the years. We’re always here for you, doing our best to serve your needs.

With over 8 years of experience in the aesthetics industry, I am passionate about enhancing beauty and wellness through innovative, science-based approaches. As the Aesthetic Director at Wellaholic, I am committed to delivering exceptional services that are tailored to each client's unique needs. My expertise spans across advanced skincare treatments, body sculpting, hair removal services, and nutritional supplements, all aimed at helping clients achieve their personal best.

Serene Chiam, Aesthetic Director

Serene Chiam, the Aesthetic Director at Wellaholic, an acclaimed Aesthetic Chain in Singapore, brings over a decade of expertise in the aesthetics industry. With a Bachelor of Health Science (Aesthetics) and CIDESCO certifications, she expertly combines scientific knowledge with practical skills. Serene is known for her personalized approach to beauty, ensuring each Wellaholic client’s journey is unique and transformative. Her significant contributions have been pivotal in establishing Wellaholic’s reputation for excellence in aesthetic wellness.

Wellaholic – Our Vision and Brand Promise

Uncover the Wellaholic vision and brand promise - Your key to transformative experiences! Explore our commitment to excellence and discover why we're trusted by thousands. Embrace a brand that delivers on its promises today!

Wellaholic Vision and Brand Promise

At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.

Wellaholic – Our Value Proposition

1. Affordable Prices. Always

By locating Wellaholic’s outlets close to MRT stations within the city but not at a posh shopping centres which requires us to pay exorbitant rents, Wellaholic is able to pass our savings back to our customers.
Wellaholic conducts periodic surveys to benchmark against our competitors to keep our prices competitive and affordable for our customers.
  • Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
  • Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
  • Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.

2. Highly Trained Staff

Wellaholic’s friendly staff are skilled and experienced.
CIDESCO, Beauty Therapy & Salon Management, WSQ for Facial Treatments, etc.
At Wellaholic, all new staff must undergo an intensive training routine before they can treat customers.
Wellaholic holds regular training audits to ensure a high consistency of treatments, for both Asian skin and Caucasian skin types.
  • Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
  • Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
  • Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.

3. Easy Online Booking

Never need to wait in line at Wellaholic.
With Wellaholic’s incredible booking system, you can easily choose and book the slot that you prefer, 24/7.
Select your preferred outlet and consultant, as well as your preferred service, at the click of a few buttons.
  • Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
  • No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
  • Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.

4. Multiple Convenience Locations

Wellaholic’s outlets are located within 5 minutes by foot from the various MRT lines.
Wellaholic ensures that our outlets serve multiple train lines to make it easy for our customers to get to us.
Wellaholic will continue to expand to ensure high availability of capacity for our customers’ needs.
  • Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
  • Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
  • Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.

5. We are Open Everyday

Wellaholic understands that our customers sometimes need to have their treatments done only after work.
Wellaholic also recognises that some of our customers are only free during weekends. With this in mind, Wellaholic aims to be open almost everyday.
  • Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
  • After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
  • Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.

Reason 1: Wellaholic’s Unlimited Plans Save You Money

  • Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
  • Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
  • Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.
Wellaholic Awards over the Years

Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews

  • Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
  • Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
  • Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.
Why it is easy to book an appointment at Wellaholic

Reason 3: It’s Easy to Book an Appointment at Wellaholic

  • Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
  • No Queues. Book appointments in advance to avoid long wait times.
  • Easy Online Booking. Customers can conveniently book and reschedule appointments online.
  • No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.

Discover expert insights on beauty, hair removal, facials, regrowth, teeth whitening, and more at Wellaholic - Singapore's top aesthetic chain.