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Wellaholic: SME500 Award 2023 Victory for Excellence & Innovation

TL:DR Summary

  • Wellaholic’s SME500 Award 2023: A testament to business excellence and innovation in beauty and wellness.
  • Significance of SME500 Award: Recognizes top SMEs for contributions and outstanding performance in Singapore.
  • Wellaholic’s Business Excellence: Demonstrated through strong financial performance, innovative services, and effective leadership.
  • Customer Satisfaction Focus: Over 2000 positive reviews, reflecting commitment to customer satisfaction and trust.
  • Comprehensive Service Range: Offers extensive beauty, health, and wellness solutions, catering to diverse needs.
  • Regional Expansion Goals: Leveraging SME500 Award for credibility and growth in the Asia Pacific region.


Wellaholic, an innovative leader in Singapore’s beauty, health, and wellness industry, has recently clinched the prestigious SME500 Award in 2023. This incredible achievement highlights our unwavering dedication to business excellence and continuous innovation. Our journey began as a humble start-up facing numerous challenges, but through sheer determination and passion, we managed to grow into an award-winning enterprise. At the heart of Wellaholic’s success lies our commitment to customer satisfaction, use of cutting-edge technology, and evidence-based techniques, with transparent pricing and no hard selling.

The SME500 Award holds great significance for businesses in Singapore, as it recognizes the top Small-Medium Enterprises across various industries that have made remarkable contributions and showcased outstanding performance.

The significance of the SME500 Award

Understanding the Importance of the SME500 Award. The SME500 Award holds great significance for businesses in Singapore, as it recognizes the top Small-Medium Enterprises across various industries that have made remarkable contributions and showcased outstanding performance. This highly regarded business accolade is a testament to a company’s ability to excel in key areas such as management, innovation, and financial stability.

For Wellaholic, earning the SME500 Award is a validation of our hard work and dedication to providing exceptional products and services in the beauty, health, and wellness sector. This prestigious honor not only cements our position as a leader in the industry but also affirms our unwavering commitment to business excellence. With the SME500 Award under our belt, Wellaholic can now leverage this accolade to gain greater credibility, trustworthiness, propelling us towards further growth and success.

The Singapore SME 500 Award

A Closer Look at the Singapore SME 500 Award. The Singapore SME 500 Award is a prestigious honor that recognizes outstanding local enterprises for their business excellence and potential for international expansion. This coveted accolade is a symbol of a company’s ability to thrive in its respective industry, setting the benchmark for success and growth among Small-Medium Enterprises in Singapore.

The Rigorous Assessment and Selection Process. To ensure that only the most deserving businesses are recognized, the Singapore SME 500 Award employs a rigorous assessment and selection process that evaluates both quantitative and qualitative aspects of a company’s performance. This comprehensive evaluation takes into account various factors, such as financial stability, management effectiveness, innovation capabilities, and overall market presence. As a result, companies that receive the Singapore SME 500 Award are regarded as industry leaders that have demonstrated exceptional prowess in their respective fields.

One of the cornerstones of Wellaholic's success lies in their innovative products and services, which are backed by cutting-edge technology and evidence-based techniques

How Wellaholic Demonstrated Business Excellence

Strong Financial Performance: A Solid Foundation for Growth. Wellaholic’s impressive financial performance throughout its fiscal years is a testament to the company’s solid foundation and ability to grow in a competitive market. This strong financial footing has enabled the company to continue expanding and developing new products and services while maintaining a high level of customer satisfaction.

Innovation in Products and Services: Setting Wellaholic Apart. One of the cornerstones of Wellaholic’s success lies in our innovative products and services, which are backed by cutting-edge technology and evidence-based techniques. By constantly pushing the boundaries of what’s possible, Wellaholic has managed to set itself apart from competitors and establish itself as a leader in the beauty, aesthetics, and wellness industry.

Effective Management and Leadership: Steering the Company Towards Success. Lastly, the effective management and leadership at Wellaholic have played a vital role in steering the company towards its goals while adapting to the ever-changing market demands. By nurturing a culture of innovation, accountability, and continuous improvement, Wellaholic’s leadership team has been able to guide the company to new heights and secure its place as an award-winning enterprise.

Wellaholic’s Journey: From Start-up to Award-Winning Enterprise

Over the years, Wellaholic has experienced steady growth and expansion, broadening its range of services and products to cater to an increasingly diverse clientele, and growing to a total of 8 outlets in Singapore.

The Early Days and Challenges: Building Resilience and Adaptability. In its humble beginnings, Wellaholic faced numerous challenges that tested the company’s resilience and adaptability, ranging from starting with a lack of credibility as a relatively unknown new player in the market, to the COVID pandemic lockdown. Despite these initial hurdles, the company persevered, learning from setbacks and continuously refining its business model to better serve its customers.

Steady Growth and Expansion: Catering to a Diverse Clientele. Over the years, Wellaholic has experienced steady growth and expansion, broadening its range of services and products to cater to an increasingly diverse clientele, and growing to a total of 8 outlets in Singapore. This growth has allowed the company to not only meet the ever-evolving needs of its customers but also to stay ahead of industry trends and competition.

Achieving Industry Recognition: A Milestone in Wellaholic’s Journey. Wellaholic’s recent victory in the SME500 Award 2023 is a significant milestone in the company’s journey, affirming its position as a leading player in the beauty, aesthetics, and wellness industry. This prestigious award serves as a testament to the company’s unwavering commitment to business excellence and innovation, as well as its dedication to transforming lives through beauty, health, and wellness.

Wellaholic's advantage is that it has received more than 40 awards and over 2000 positive customer reviews on Google and TripAdvisor

Key Factors Contributing to Wellaholic’s Success

Unwavering Commitment to Customer Satisfaction: Building a Loyal Client Base. At the core of Wellaholic’s success is our unwavering commitment to customer satisfaction, as attested by over 2000 positive and verifiable customer reviews. By consistently delivering exceptional services and personalized experiences, the company has been able to build a loyal client base, creating long-lasting relationships with its customers and fostering a strong sense of trust and reliability. In fact, more than 60% of Wellaholic’s customers are repeat customers.

Cutting-Edge Technology and Evidence-Based Techniques: Staying Ahead of the Curve. Wellaholic’s use of advanced technology and evidence-based methods has played a critical role in its success. By staying at the forefront of industry advancements, the company has been able to provide innovative solutions and cutting-edge treatments that not only meet but often exceed customer expectations, setting it apart from its competitors.

Comprehensive Range of Services and Products: A One-Stop Solution for Beauty, Health, and Wellness. Another key factor contributing to Wellaholic’s success is its comprehensive range of services and products. By offering an extensive selection of treatments and solutions, the company caters to a wide range of user personas, making it a one-stop destination for all our beauty, health, and wellness needs. This all-encompassing approach has allowed Wellaholic to reach a diverse audience and establish itself as a trusted, go-to brand in the industry.

By providing top-notch treatments, Wellaholic has not only helped customers achieve their beauty and wellness goals but also boosted their confidence and overall well-being.

The Impact of Wellaholic’s Award-Winning Services

Transforming Lives through Beauty, Health, and Wellness. Wellaholic’s award-winning services have had a profound impact on countless lives, empowering individuals to look and feel their best. By providing top-notch treatments, Wellaholic has not only helped customers achieve their beauty and wellness goals but also boosted their confidence and overall well-being.

Catering to Diverse User Personas: Personalized Approach to Addressing Individual Needs. The brand’s wide range of offerings ensures that it caters to various user personas, providing a personalized approach to addressing individual needs and preferences. This flexibility allows Wellaholic to adapt to the unique requirements of its customers and deliver customized solutions that best suit their goals, making the brand an essential partner in their beauty, health, and wellness journey.

Fostering a Community of Wellness Enthusiasts: Promoting a Holistic Approach to Well-Being. Wellaholic has successfully cultivated a supportive community of wellness enthusiasts, united by a shared passion for a holistic approach to well-being. Through its services, the brand has inspired individuals to embrace a healthy lifestyle and prioritize self-care, resulting in a positive ripple effect that extends beyond its clientele, promoting wellness throughout the broader community.

Expanding Regionally: Wellaholic’s Regional Ambitions

Leveraging the Singapore SME 500 Award as a Stepping Stone. The prestigious SME500 Award serves as a launchpad for Wellaholic’s regional ambitions, providing the company with credibility and recognition that will undoubtedly facilitate its international expansion. This accolade highlights Wellaholic’s commitment to business excellence and innovation, making it an attractive partner for potential collaborators in the Asia Pacific region.

Exploring International Markets: Expanding Reach and Impact. Wellaholic is actively exploring opportunities in regional markets, seeking to expand its reach and impact beyond Singapore’s borders. By identifying strategic locations and adapting its offerings to cater to different cultures and preferences, the company is poised to make a significant mark on the global beauty, health, and wellness industry.


In conclusion, Wellaholic’s victory in the SME500 Award 2023 is a testament to our unwavering commitment to business excellence and innovation. This prestigious recognition highlights the company’s dedication to providing outstanding products and services in the beauty, health, and wellness sector. As Wellaholic continues to excel, our SME500 Award victory will serve as both an inspiration and a stepping stone for future growth and expansion, both locally and regionally.

With over 8 years of experience in the aesthetics industry, I am passionate about enhancing beauty and wellness through innovative, science-based approaches. As the Aesthetic Director at Wellaholic, I am committed to delivering exceptional services that are tailored to each client's unique needs. My expertise spans across advanced skincare treatments, body sculpting, hair removal services, and nutritional supplements, all aimed at helping clients achieve their personal best.

Serene Chiam, Aesthetic Director

Serene Chiam, the Aesthetic Director at Wellaholic, an acclaimed Aesthetic Chain in Singapore, brings over a decade of expertise in the aesthetics industry. With a Bachelor of Health Science (Aesthetics) and CIDESCO certifications, she expertly combines scientific knowledge with practical skills. Serene is known for her personalized approach to beauty, ensuring each Wellaholic client’s journey is unique and transformative. Her significant contributions have been pivotal in establishing Wellaholic’s reputation for excellence in aesthetic wellness.

Wellaholic – Our Vision and Brand Promise

Uncover the Wellaholic vision and brand promise - Your key to transformative experiences! Explore our commitment to excellence and discover why we're trusted by thousands. Embrace a brand that delivers on its promises today!

Wellaholic Vision and Brand Promise

At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.

Wellaholic – Our Value Proposition

1. Affordable Prices. Always

By locating Wellaholic’s outlets close to MRT stations within the city but not at a posh shopping centres which requires us to pay exorbitant rents, Wellaholic is able to pass our savings back to our customers.
Wellaholic conducts periodic surveys to benchmark against our competitors to keep our prices competitive and affordable for our customers.
  • Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
  • Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
  • Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.

2. Highly Trained Staff

Wellaholic’s friendly staff are skilled and experienced.
CIDESCO, Beauty Therapy & Salon Management, WSQ for Facial Treatments, etc.
At Wellaholic, all new staff must undergo an intensive training routine before they can treat customers.
Wellaholic holds regular training audits to ensure a high consistency of treatments, for both Asian skin and Caucasian skin types.
  • Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
  • Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
  • Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.

3. Easy Online Booking

Never need to wait in line at Wellaholic.
With Wellaholic’s incredible booking system, you can easily choose and book the slot that you prefer, 24/7.
Select your preferred outlet and consultant, as well as your preferred service, at the click of a few buttons.
  • Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
  • No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
  • Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.

4. Multiple Convenience Locations

Wellaholic’s outlets are located within 5 minutes by foot from the various MRT lines.
Wellaholic ensures that our outlets serve multiple train lines to make it easy for our customers to get to us.
Wellaholic will continue to expand to ensure high availability of capacity for our customers’ needs.
  • Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
  • Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
  • Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.

5. We are Open Everyday

Wellaholic understands that our customers sometimes need to have their treatments done only after work.
Wellaholic also recognises that some of our customers are only free during weekends. With this in mind, Wellaholic aims to be open almost everyday.
  • Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
  • After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
  • Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.

Reason 1: Wellaholic’s Unlimited Plans Save You Money

  • Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
  • Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
  • Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.
Wellaholic Awards over the Years

Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews

  • Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
  • Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
  • Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.
Why it is easy to book an appointment at Wellaholic

Reason 3: It’s Easy to Book an Appointment at Wellaholic

  • Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
  • No Queues. Book appointments in advance to avoid long wait times.
  • Easy Online Booking. Customers can conveniently book and reschedule appointments online.
  • No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.

Wellaholic: Celebrating SME500 Award 2023 Victory for Business Excellence and Innovation

Discover expert insights on beauty, hair removal, facials, regrowth, teeth whitening, and more at Wellaholic - Singapore's top aesthetic chain.