🔵 Full Financial Protection: Get remaining package value refunded instantly
🔵 Transparent Calculations: Clear refund based on unused treatment value
🔵 Zero Processing Fees: No deductions from your remaining package balance
🔵 Immediate Action: Quick refund process without complicated paperwork
🔵 Peace of Mind: Your investment stays protected throughout treatment duration

Example Scenario:
With a $5,000 package and only $500 used, receive $4,500 back immediately if operations cease. No questions asked, no hidden terms.

🔵 Immediate Package Freeze: Pause treatments instantly upon pregnancy confirmation
🔵 Simple Documentation: Quick process with gynecologist’s verification letter
🔵 Unlimited Freeze Duration: No time limit on package suspension
🔵 Zero Additional Costs: Free protection included in warranty coverage
🔵 Hassle-Free Resumption: Easy reactivation when you’re ready to return
🔵 Maintain Package Value: Full credit retention throughout pregnancy period
🔵 Seamless Transition: Resume treatments at your convenience post-pregnancy

🔵 Immediate Package Freeze: Pause treatments instantly upon hospital admission
🔵 Simple Documentation: Quick activation with standard hospital admission proof
🔵 Unlimited Freeze Duration: No pressure to resume until fully recovered
🔵 Zero Additional Costs: Complimentary protection with your treatment package
🔵 Seamless Resumption: Easy package reactivation when you’re ready
🔵 Full Value Protection: Preserve your investment during medical situations

🔵 Hassle-Free Pause: Freeze your package instantly with flight itinerary
🔵 Universal Coverage: Protection for both business and leisure travel
🔵 Unlimited Duration: No deadline pressure for package resumption
🔵 Simple Activation: Quick package freeze with minimal documentation required
🔵 Easy Resumption: Restart treatments whenever you return to Singapore
🔵 Zero Restrictions: Travel freely without worrying about package expiry

🔵 Seamless Package Transfer: One-time transfer of remaining credits anytime
🔵 Zero Questions Asked: Simple process with minimal documentation required
🔵 International Flexibility: Perfect for relocations and long-term travel plans
🔵 Quick Processing: Transfer completed within one business day
🔵 Full Value Protection: Transfer all remaining credits to your chosen person
🔵 Hassle-Free Documentation: Only flight itinerary needed for verification
🔵 Maintain Package Benefits: Same great value for your chosen transferee

🔵 Ultimate Flexibility: Change your treatment plan anytime without hassle
🔵 Simple Process: One notification starts your treatment plan transition
🔵 Value Preservation: Transfer existing credits to your new treatment
🔵 Seamless Transition: Continue your beauty journey without interruption
🔵 Cost-Effective: Only pay the difference for upgraded treatments
🔵 Freedom of Choice: Switch to any available treatment package

🔵 Comprehensive Coverage: Up to $30,000 protection for treatment-related incidents
🔵 Immediate Response: Swift documentation and reporting of any concerns
🔵 Professional Assessment: Independent investigation ensures fair claim evaluation
🔵 Transparent Process: Clear documentation and communication throughout claim procedure
🔵 Quick Resolution: Efficient processing for prompt compensation when needed
🔵 Peace of Mind: Treatment with confidence knowing you’re fully protected

General Conditions

• Wellaholic Pte Ltd (“Wellaholic) provides a plan under the Rainy Day Warranty (“RDW”) for our treatments services and plans. 
• Customer can purchase the RDW required for the service plan purchase (the “Plan”) on the sales/tax invoice (as a top up of 5% of treatment service plan).
• Customer agrees to be bound by the terms and conditions relevant to the contract (“Contract”) chosen as set out in this contract.
• Customer will receive the RDW certificate via email upon payment and registration. 
• The term of the Contract corresponds with the time frame of the Plan, depending on the term selected as set out in the sales receipt/tax invoice. 
• Each Contract corresponds to one treatment service plan reflected in the sales receipt/tax invoice. 

Definitions 

• In this Contract, the following words have the following meanings:
• (i) “we”, “us” and “our” refer to Wellaholic
• (ii) “you”, and “your” refer to the purchaser of the Contract

Rainy Day Warranty Claim 

• You can claim the benefits of the RDW based on the following conditions:
  • Cease of Operations Cover
  • Pregnancy Cover
  • Hospitalisation Cover
  • Travel Cover
  • Transfer Cover
  • Plan Swop Cover
  • Accidental Injury Cover
• You are entitled to make only one claim regardless of the condition. The RDW will be voided upon your claim. 

Submission of Claim

• For submission of your claim, please email to [email protected] with the following: 
  • Your Full Name, Email Address, Mobile Number; 
  • Your sales receipt/tax invoice for the service plan you purchased: 
  • Your Rainy Day Warranty certificate;
  • Your proof (based on the conditions which you are claiming for); 
  • Your desired date of resumption of your treatment (if applicable)

Cease of Operations Cover

• Cease of operations refers to the state where Wellaholic closes all outlets in Singapore and stops all operations.
• The refunded amount will be based on your remaining unused service credits (pro-rated) based on the last of operations of Wellaholic’s remaining outlet. 
• The refunded amount exclude the GST (Good and Services Tax) collected as set out in the sales receipt/tax invoice.
• The refunded amount will be transferred within 60 days to your designated local bank account.

Pregnancy Cover 

• You can claim for Pregnancy Cover when you discover that you are pregnant. 
• Pregnancy Cover will allow you to freeze your package indefinitely until you are ready to resume your treatment. 
• You will need to produce a written proof of pregnancy from your gynecologist.
• The date of the written proof of pregnancy must not precede the date set in the sales receipt/tax invoice.

Hospitalisation Cover 

• You can claim for Hospitalisation Cover when you discover that you are hospitalised. 
• Hospitalisation Cover will allow you to freeze your package indefinitely until you are ready to resume your treatment. 
• You will need to produce a written proof of hospitalisation from your hospital. 
• The date of the written proof of hospitalisation must not precede the date set in the sales receipt/tax invoice.

Travel Cover 

• You can claim for Travel Cover when you need to make an unanticipated leisure or business trip overseas. 
• Travel Cover will allow you to freeze your package indefinitely until you are back and ready to resume your treatment. 
• You will need to produce a paid flight/travel itinerary from your flight/travel operator. 
• The date of the paid flight/travel itinerary must not precede the date set in the sales receipt/tax invoice.

Transfer Cover 

• You can claim for Transfer Cover when you need to leave Singapore indefinitely and cannot utilise the remaining amount of your service plan. 
• Transfer Cover will allow you to transfer your remaining treatment plan credits (pro-rated) to a transferee of your choice. 
• You will need to update Wellaholic with the transferee’s details (Full Name, Email and Mobile Number). 
• You will need to produce a paid flight/travel itinerary from your flight/travel operator. 
• The date of the paid flight/travel itinerary must not precede the date set in the sales receipt/tax invoice.

Plan Swop Cover 

• You can claim for Plan Swop Cover when your existing treatment plan is not ideal for you (for any reasons). 
• Plan Swop Cover will allow you to swop or upgrade your remaining package credits to another preferred service type and plan. 
• You will need to top up the difference in amount (if any). 
• If the preferred service type and plan is less than your remaining package credits, no cash refund will be given.

Accidental Injury Cover 

• You can claim for Accidental Injury Cover if you are accidentally injured by a staff of Wellaholic during the course of your treatment. 
• Wellaholic will notify the insurer about your injury. The insurer will appoint an independent investigator to ascertain the cause and extent of injury.
• Based on the report from the investigator, the insurer may reimburse you (up to S$30,000) for damages.