Winner of 2 x SME100 Awards 2019. Best Startup and Fastest Moving Companies

December 31, 2019

TL:DR Summary

SME100 Awards Triumph: Wellaholic wins ‘Fastest Moving Companies’ and ‘Best Startup’ awards.
Tech-Driven Success: Innovative use of technology in services and management.
Customer-Centric Approach: Commitment to quality and customer satisfaction drives Wellaholic’s success.
Visionary Leadership: Founder Willie Chan’s expertise shapes Wellaholic’s strategic direction.
Value Proposition: Affordable prices, highly trained staff, easy online booking, multiple locations.
Operational Excellence: Open every day, convenient hours, easy appointment booking, no extra cost for consultant choice.

Introduction

Wellaholic would like to thank all customers for helping us clinch not only the SME100 Fastest Moving Companies awards, but also the coverted Best Startup — accorded to only 2 of the many recipients.

We would also like to take this opportunity to extend our appreciation to all the staff that work tirelessly behind the scenes. The award is the testament of your hard work and dedication, and to the fact that Team Wellaholic is a family that can band together against all odds.

The Essence of SME100 Awards (Singapore)

The SME100 Awards in Singapore represent a prestigious accolade for the country’s small and medium-sized enterprises. These awards are a testament to the innovation, resilience, and excellence that these businesses bring to Singapore’s vibrant economy.

The essence of the SME100 Awards lies in recognizing and celebrating the contributions of these enterprises. They serve as a platform to showcase the success stories of SMEs, inspiring others to strive for similar achievements. The awards highlight the vital role that SMEs play in Singapore’s economic growth and development.

in our world, customers are much more than just patrons – they're friends

Wellaholic: A Brief Company Overview

Wellaholic is a renowned establishment that has carved a niche for itself in the wellness industry. With a strong commitment to helping customers achieve their body goals, Wellaholic has become a trusted name for many.

The company’s mission and vision revolve around providing top-notch services and products to its customers. From fat freezing and radiofrequency body sculpting to ultrasonic cavitation and laser lipo, Wellaholic offers a wide range of slimming treatments. The company also specializes in stretch mark removal, further enhancing its portfolio of services. Choose Wellaholic for a transformative journey towards achieving your body goals.

Wellaholic has earned numerous prestigious awards, showcasing our dedication to excellence in the beauty and wellness industry

Pacing Ahead – The Fastest Moving Company

Wellaholic, known as the “Fastest Moving Company,” has made significant strides in its expansion and scalability. The company’s rapid growth strategies have been instrumental in its quick scaling. Wellaholic’s ability to adapt and grow in a fast-paced industry is a testament to its robust business model and strategic planning.

Tech-Powered Wellness: Wellaholic Wins Big

The company’s use of technology in services and management has been a game-changer, setting Wellaholic apart from its competitors. Its innovative approach has not only improved service delivery but also enhanced customer experience. Winning the “Fastest Moving Company Award” was a significant milestone for Wellaholic. The award criteria were stringent, and meeting them underscores Wellaholic’s commitment to excellence. This recognition has had a profound impact, further solidifying Wellaholic’s position in the industry.

One of the areas where Wellaholic shines is the provision of unlimited SHR (Super Hair Removal) shots, which provides customers with unlimited sessions of painless and effective hair removal at a fixed monthly rate.

The Core Values Behind Wellaholic’s Success

At the heart of Wellaholic’s success are its core values, with teamwork and leadership playing pivotal roles. The team dynamics at Wellaholic are characterized by collaboration and mutual respect, fostering an environment conducive to growth. The leadership styles adopted within the company encourage innovation, pushing boundaries and setting new standards in the industry.

Beyond Satisfied: Customer-Driven Slimming Success

Wellaholic’s commitment to quality and customer satisfaction is unwavering. The company ensures that the quality of its services and products is maintained at the highest level, meeting and exceeding customer expectations. Customer testimonials and feedback are testament to Wellaholic’s dedication to excellence, further reinforcing its reputation as a trusted provider of slimming treatments.

Founder and Managing Director for Wellaholic, an aesthetic chain with 8 outlets island-wide in Singapore.

Willie Chan, Founder

Willie Chan, a visionary leader and relentless pursuer of excellence, is the Founder and Managing Director of Wellaholic, a renowned aesthetic chain with 8 outlets across Singapore. With a strong belief in evidence-based, effective, and affordable aesthetic treatments, Willie ensures that customers receive the best care possible. His ENTJ Myer-Briggs personality drives him to set clear visions and pursue them without excuses. Willie holds a CIDESCO as well as Beauty Therapy & Salon Management from Brentwood College UK and has studied Operations Management at The Wharton School and Management at Ludwig-Maximilians-Universität München, equipping him with a solid foundation in the business of aesthetics.

Wellaholic – Our Vision and Brand Promise

Wellaholic Vision and Brand Promise

At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.

Wellaholic – Our Value Proposition

1. Affordable Prices. Always

By locating Wellaholic’s outlets close to MRT stations within the city but not at a posh shopping centres which requires us to pay exorbitant rents, Wellaholic is able to pass our savings back to our customers.
Wellaholic conducts periodic surveys to benchmark against our competitors to keep our prices competitive and affordable for our customers.

⭐ Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
⭐ Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
⭐ Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.

2. Highly Trained Staff

Wellaholic’s friendly staff are skilled and experienced.
CIDESCO, Beauty Therapy & Salon Management, WSQ for Facial Treatments, etc.
At Wellaholic, all new staff must undergo an intensive training routine before they can treat customers.
Wellaholic holds regular training audits to ensure a high consistency of treatments, for both Asian skin and Caucasian skin types.

⭐ Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
⭐ Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
⭐ Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.

3. Easy Online Booking

Never need to wait in line at Wellaholic.
With Wellaholic’s incredible booking system, you can easily choose and book the slot that you prefer, 24/7.
Select your preferred outlet and consultant, as well as your preferred service, at the click of a few buttons.

⭐ Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
⭐ No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
⭐ Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.

4. Multiple Convenience Locations

Wellaholic’s outlets are located within 5 minutes by foot from the various MRT lines.
Wellaholic ensures that our outlets serve multiple train lines to make it easy for our customers to get to us.
Wellaholic will continue to expand to ensure high availability of capacity for our customers’ needs.

⭐ Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
⭐ Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
⭐ Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.

5. We are Open Everyday

Wellaholic understands that our customers sometimes need to have their treatments done only after work.
Wellaholic also recognises that some of our customers are only free during weekends. With this in mind, Wellaholic aims to be open almost everyday.

⭐ Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
⭐ After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
⭐ Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.

Reason 1: Wellaholic’s Unlimited Plans Save You Money

✅ Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
✅ Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
✅ Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.

Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews

✅ Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
✅ Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
✅ Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.

Why it is easy to book an appointment at Wellaholic

Reason 3: It’s Easy to Book an Appointment at Wellaholic

✅ Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
✅ No Queues. Book appointments in advance to avoid long wait times.
✅ Easy Online Booking. Customers can conveniently book and reschedule appointments online.
✅ No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.

Winner of 2 x SME100 Awards 2019. Best Startup and Fastest Moving Companies

Name: Winner of 2 x SME100 Awards 2019. Best Startup and Fastest Moving Companies
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Author: Wellaholic

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