Wellaholic is a Winner of the 2020 Travel & Hospitality Awards

December 31, 2020

TL:DR Summary

Awarded Boutique Spa of the Year 2020: Wellaholic honored by Travel & Hospitality Awards.
Global Recognition: Wellaholic’s excellence acknowledged by an independent global awarding body.
Criteria for Winning: Judged on service, hospitality, experience, treatments, design, style, and online ratings.
Customer-Centric Approach: Praised for personalized service and creating memorable client experiences.
Diverse Treatment Options: Offers a variety of treatments catering to every client’s needs.
Design Excellence: Recognized for creating a boutique, cozy, and comfortable spa atmosphere.

Wellaholic Wins the Boutique Spa of the Year 2020 for Singapore

Wellaholic is honoured to win the Boutique Spa of the Year 2020 (Singapore) by the global Travel & Hospitality Awards (THA). THA is one of the few independent global awarding bodies for travel and hospitality awards. All winners are judged based on the following criteria, which they extensively carry out via research online through reviews, ratings and feedback:

Service & Hospitality – Providing a personal and tailored service, excellent customer service is usually why clients return
Experience – Making a memorable experience all round for the clients
Treatments – A range and variety of different treatments to ensure the clients every need is matched
Design & Style – The design and style sets a tone to the experience being able to create an atmosphere that’s boutique, cosy and comfortable makes for a relaxing experience
Rating & Reviews Online – A very key factor, online feedback is important. What clients say online can break or make you.

What is the Travel & Hospitality Awards?

The Travel & Hospitality Awards is a global recognition program that acknowledges the best in the travel industry. It celebrates hotels, tour companies, travel buyers, and influencers across six continents. The awards serve as a stamp of recognition for long-standing customer satisfaction.

The evaluation criteria for these awards include the quality of services, customer satisfaction, and the company’s commitment to innovation and excellence. Winning an award from Travel & Hospitality not only inspires confidence in guests but also stimulates continuous growth and development of the awarded entity.

Thank You

We thank all our customers for your continual support and patronage. We also thank our staff for their hard work and efforts, especially during this COVID-19 crisis period.

#livethechange!!

With over 8 years of experience in the aesthetics industry, I am passionate about enhancing beauty and wellness through innovative, science-based approaches. As the Aesthetic Director at Wellaholic, I am committed to delivering exceptional services that are tailored to each client's unique needs. My expertise spans across advanced skincare treatments, body sculpting, hair removal services, and nutritional supplements, all aimed at helping clients achieve their personal best.

Serene Chiam, Aesthetic Director

Serene Chiam, the Aesthetic Director at Wellaholic, an acclaimed Aesthetic Chain in Singapore, brings over a decade of expertise in the aesthetics industry. With a Bachelor of Health Science (Aesthetics) and CIDESCO certifications, she expertly combines scientific knowledge with practical skills. Serene is known for her personalized approach to beauty, ensuring each Wellaholic client’s journey is unique and transformative. Her significant contributions have been pivotal in establishing Wellaholic’s reputation for excellence in aesthetic wellness.

Wellaholic – Our Vision and Brand Promise

Wellaholic Vision and Brand Promise

At Wellaholic, we have a clear vision and brand promise that drives our dedication to helping customers look their best and achieve their aesthetic goals. We strive to provide exceptional service, foster a positive community, and empower our customers to prioritize self-care and embrace a healthier, happier lifestyle.

Wellaholic – Our Value Proposition

1. Affordable Prices. Always

By locating Wellaholic’s outlets close to MRT stations within the city but not at a posh shopping centres which requires us to pay exorbitant rents, Wellaholic is able to pass our savings back to our customers.
Wellaholic conducts periodic surveys to benchmark against our competitors to keep our prices competitive and affordable for our customers.

⭐ Economical Excellence. Wellaholic maintains affordability through low costs, offering unlimited pricing packages to customers.
⭐ Smart Locations. Wellaholic places outlets near city MRT stations, avoiding high rents and passing savings to customers.
⭐ Competitive Insight. Through periodic surveys, Wellaholic ensures its prices remain affordable and competitive.

2. Highly Trained Staff

Wellaholic’s friendly staff are skilled and experienced.
CIDESCO, Beauty Therapy & Salon Management, WSQ for Facial Treatments, etc.
At Wellaholic, all new staff must undergo an intensive training routine before they can treat customers.
Wellaholic holds regular training audits to ensure a high consistency of treatments, for both Asian skin and Caucasian skin types.

⭐ Commitment to Quality. Wellaholic continually trains staff, ensuring consistent, high-level service.
⭐ Expert Team. Wellaholic’s friendly staff boasts extensive skills and experience, including CIDESCO and WSQ qualifications.
⭐ Inclusive Excellence. Regular training audits at Wellaholic ensure consistent, high-quality treatments for all skin types.

3. Easy Online Booking

Never need to wait in line at Wellaholic.
With Wellaholic’s incredible booking system, you can easily choose and book the slot that you prefer, 24/7.
Select your preferred outlet and consultant, as well as your preferred service, at the click of a few buttons.

⭐ Efficient Scheduling. Wellaholic’s advanced booking system enables real-time tracking of customer appointments.
⭐ No-Wait Convenience. Wellaholic’s efficient booking system offers 24/7 access to schedule your preferred slot.
⭐ Easy Customization. Choose outlet, consultant, and service with a few clicks for personalized Wellaholic experience.

4. Multiple Convenience Locations

Wellaholic’s outlets are located within 5 minutes by foot from the various MRT lines.
Wellaholic ensures that our outlets serve multiple train lines to make it easy for our customers to get to us.
Wellaholic will continue to expand to ensure high availability of capacity for our customers’ needs.

⭐ Convenient Expansion. Wellaholic will keep opening outlets in strategic locations, catering to customer convenience.
⭐ Accessible Proximity. Wellaholic outlets are within a 5-minute walk from multiple MRT lines for easy accessibility.
⭐ Expanded Capacity. Wellaholic’s ongoing expansion guarantees ample availability to meet customer demands effectively.

5. We are Open Everyday

Wellaholic understands that our customers sometimes need to have their treatments done only after work.
Wellaholic also recognises that some of our customers are only free during weekends. With this in mind, Wellaholic aims to be open almost everyday.

⭐ Convenient Hours. Wellaholic operates from 11AM to 10PM on weekdays and 11AM to 8PM on weekends and holidays.
⭐ After-Work Flexibility. Wellaholic acknowledges the need for treatments after work, accommodating customer schedules accordingly.
⭐ Weekend Availability. Wellaholic understands customers’ weekend constraints and strives to open almost every day to accommodate them.

Reason 1: Wellaholic’s Unlimited Plans Save You Money

✅ Unlimited Hair Removal. Wellaholic offers unlimited hair removal plans with unlimited shots.
✅ Pay One Price for All Body Parts. Customers pay one price for unlimited hair removal on all body parts.
✅ Huge Cost Savings. Huge cost savings with unlimited plan. No separate fees for different body parts.

Reason 2: Wellaholic Has Over 50 Awards and 2000 Genuine Customer Reviews

✅ Over 50 Awards. Wellaholic’s treatments have been recognized by top beauty publications such as Daily Vanity, Beauty Insider
✅ Over 2000 Verified Customer Reviews. Wellaholic has over 2000 positive reviews from customers around the world.
✅ Over 50% Repeat Customers. More than 50% of Wellaholic’s customers are repeat and recurring customers.

Why it is easy to book an appointment at Wellaholic

Reason 3: It’s Easy to Book an Appointment at Wellaholic

✅ Open 361 Days Per Year. Wellaholic’s 8 outlets are open 361 days a year, including public holidays for easy bookings.
✅ No Queues. Book appointments in advance to avoid long wait times.
✅ Easy Online Booking. Customers can conveniently book and reschedule appointments online.
✅ No Extra Cost for Choosing Consultant. Customers can choose their preferred consultant for free.

Wellaholic is a Winner of the 2020 Travel & Hospitality Awards

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